These General Terms and Conditions govern the contracting of tourism services and the purchase of tickets through the website of MY TOP TOUR, the trade name of MNPQ GESTORES TUR\u00cdSTICOS, S.L., an entity of Spanish nationality with tax number CIF B19650613. The company has its registered office at Calle Francisco Grande Covi\u00e1n, 20, C.P. 18100, Armilla (Granada), Spain, and is duly registered in the Commercial Registry of Granada, Volume 1644, Book 0, Page 38, Sheet GR-50771, 1st entry.<\/p>\n
Making a purchase implies full, express and unreserved acceptance of these General Terms and Conditions.<\/p>\n
MY TOP TOUR acts as a travel agency and intermediary in the marketing of tourism services and tickets for monuments, museums and cultural attractions. MY TOP TOUR is not the official ticket office and does not represent the bodies that manage the monuments. The names, trademarks and designations of the monuments are used exclusively for descriptive purposes.<\/p>\n
The tickets offered are official and valid, acquired through authorised suppliers and channels, including intermediation, management and customer service services.<\/p>\n
Only persons of legal age with sufficient legal capacity may contract services. Minors may browse the website, but may not make purchases or provide data for contracting.<\/p>\n
Before completing the purchase, the user will have access to the essential information about the service, including price, date, time, cancellation policy and access requirements.<\/p>\n
To complete the booking, the user must provide the required data and expressly accept these General Terms and Conditions.<\/p>\n
Once payment is confirmed, the user will receive a confirmation email. That email constitutes sufficient proof of the formalisation of the contract.<\/p>\n
MY TOP TOUR may reject a booking where objective causes arise, such as lack of availability or payment incidents.<\/p>\n
Prices are stated in euros and include applicable taxes, unless expressly indicated otherwise.<\/p>\n
Payment shall be made using the methods enabled in the website payment gateway.<\/p>\n
The customer is solely responsible for the truthfulness, accuracy and correctness of the data provided during the booking process, including name, surname, identity document, date of birth or nationality.<\/p>\n
For services with named tickets, the data may not be modified once the tickets have been issued.<\/p>\n
MY TOP TOUR shall not be liable for the impossibility of accessing the monument or for any incident arising from incorrect data or invalid documentation provided by the customer.<\/p>\n
The conditions for cancellation, modification and refund are determined directly by the policies of the monument, museum or supplier, which are beyond the control of MY TOP TOUR.<\/p>\n
In accordance with Article 103.l of Royal Legislative Decree 1\/2007, the right of withdrawal shall not apply to leisure services that provide for a specific date or period of performance.<\/p>\n
Failure to show up, arrival outside the scheduled time or lack of the required documentation shall not give rise to a refund.<\/p>\n
MY TOP TOUR shall not be liable for failure to comply with its obligations when this is due to force majeure or circumstances beyond its control, such as pandemics, administrative restrictions, strikes or closures of monuments.<\/p>\n
The customer may contact the customer service department by email at soporte@mytoptour.es.<\/p>\n
The customer may also turn to the European Union Online Dispute Resolution Platform.<\/p>\n
Making any purchase through the website implies that the customer declares having read, understood and fully accepted these General Terms and Conditions and the cancellation policy of the service contracted.<\/p>\n
Acceptance of these conditions is an essential requirement for completing the purchase process.<\/p>\n","protected":false},"excerpt":{"rendered":"
Purpose These General Terms and Conditions govern the contracting of tourism services and the purchase of tickets through the website of MY TOP TOUR, the trade name of MNPQ GESTORES TUR\u00cdSTICOS, S.L., an entity of Spanish nationality with tax number CIF B19650613. The company has its registered office at Calle Francisco Grande Covi\u00e1n, 20, C.P. […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-legal.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-357","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/roma-ticket.it\/en\/wp-json\/wp\/v2\/pages\/357","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/roma-ticket.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/roma-ticket.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/roma-ticket.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/roma-ticket.it\/en\/wp-json\/wp\/v2\/comments?post=357"}],"version-history":[{"count":0,"href":"https:\/\/roma-ticket.it\/en\/wp-json\/wp\/v2\/pages\/357\/revisions"}],"wp:attachment":[{"href":"https:\/\/roma-ticket.it\/en\/wp-json\/wp\/v2\/media?parent=357"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}